No, our acoustic panels are not sized to fit in a ceiling grid. Our fabric-faced ceiling tiles are nominally sized and are suitable for drop-ceiling applications.

Due to the fact that our products ship from multiple warehouses, we do not currently offer a local pick-up option.

Yes! We can custom cut any size acoustic panel, ceiling cloud or bass trap to your desired dimensions. Here’s how:

1. Select the STANDARD panel, cloud or bass trap that is large enough for your needed custom cuts at our website.
2. Under the “Custom Options” section on the product page, answer  “Yes” as to whether you require a custom size.
3. Select the desired custom length and width, using the sliders that appear. If you do not see the dimension(s) you need on the slider, please double check your selected starting panel size.

If you are looking for a custom shape, then our polyester fabric wrapped core panels are your choice. We can customize our polyester panels into various shapes. Give us a call to learn more at (800) 569-4907.

Our fiberglass core fabric wrapped panels are low impact-resistant, while our polyester core fabric wrapped panels are high impact-resistant. (Great for use in gyms, multipurpose rooms and classrooms.)

No, this product is not designed to block or prevent the transfer of sound from one space to another. This is a sound-absorbing product, and it is designed to effectively reduce echo, reverberation and ambient noise. By addressing these issues, these products can dramatically improve sound quality and speech intelligibility in a space.

To address sound-transfer issues from adjacent rooms or spaces,  sound-blocking products are required.  For some further explanation on the differences between these two concepts, click here for our video on sound blocking.

Please note that quality sound blocking products for walls requires adding layers of drywall, mass loaded vinyl, and green glue. While not overly complicated, these projects do require skills in drywall construction, and the ability to closely follow design instructions for creating a sound proof wall.

All cloud purchases include the necessary “cloud-side” Rotofast hardware for ceiling suspension. Our 1″ clouds come with Rotofast Anchors and our 2″ clouds come with 2” Rotofast Extended Anchors. The Rotofast hardware creates eye-hook attachment point(s) on the back of the cloud for suspending. However, suspension cable (or wire, heavy duty monofilament, etc.) is not included, because customer preferences, lengths, and environment vary greatly. Likewise, the upper (ceiling attached) eye-hooks also are not included – again, because ceiling types and customer preferences vary greatly.

Hanging wire is available on our website. See your local hardware store or online hardware shop for other suspension options.

No. Our acoustic panels and ceiling clouds feature fabric on the front face, sides (edges), and a small border on the back. They are not fully wrapped in fabric on all sides.

This is intentional.  Because acoustic panels are mounted against a wall, and ceiling clouds are suspended with the back facing the ceiling, the back side is not visible. Fully wrapping would add unnecessary cost without providing additional acoustic performance.

If you are looking for a product that is fully finished on all sides, consider our Acoustic Ceiling Baffles. Unlike acoustic panels and ceiling clouds, ceiling baffles are installed vertically and can be viewed from any angle. Because of this, ceiling baffles are fully wrapped in acoustically transparent fabric for a clean, finished appearance.

Learn more about our Acoustic Ceiling Baffles.

• For 4 traps: mount them high in your room corners, where the wall meets the ceiling.
• For 8 traps: mount them floor to ceiling, in your corners.

If your issue still persists, additional traps can be added where the ceiling meets the wall horizontally opposite the bass source, until you achieve your desired results.

We offer two mounting options for our acoustic panels, impaling clips and Rotofast Anchors.

Impaling clips are the industry standard for wall-mounting panels and are included with your order.

• Designed for wall mount applications only.
• Panels require Loctite Power Grab Adhesive and screws for installation.
• Adhesive and screws are sold separately.
• Best suited where ceiling mounting is not required.

Rotofast offers numerous key advantages over impaling clips, such as:

• Rotofast is suitable for both wall and ceiling flush-mount applications.
• No adhesive (glue) is required for installation. Less mess and cleanup.
• Standoff blocks can be used to further improve the product’s acoustic performance.

If you’re installing acoustic panels on the walls only, impaling clips are a reliable choice. If you want less mess or plan on mounting your panels to the ceiling, Rotofast anchors are the preferred option.

Our larger panels and clouds will ship via LTL freight service, as they cannot ship via UPS Ground due to size limitations. While LTL is a more expensive option, shipping our larger products this way also ensures that they are handled properly.

To avoid this LTL freight cost on smaller orders, we suggest selecting panels or clouds:

• No longer than 48″ in length
• No wider than 24″ in width