We currently accept three methods of payment on our website for all purchases.

• Credit Cards: We accept all major credit cards including Visa, Mastercard, American Express and Discover.
• Direct ACH or Wire Transfer: You can pay by Direct ACH transfer or wire transfer directly to our bank account. As a bonus, you’ll receive a 2% discount when using direct ACH or wire transfer. Once payments is received, orders will be sent to our production team for processing.
  • Direct ACH – Once chosen you will then add your bank information and hit place order. The order will be on hold until your ACH clears, and it will then move in line for processing. This usually takes approximately 3 business days.
  • Direct Wire Transfer – During checkout process, select Wire Transfer. Once the order is placed, an email with the total and the wire instructions is sent to make the wire transfer payment. This transfer typically takes 1 business day.

We do not accept purchase orders.

Yes, it is!  Our high density (6 PCF) Acoustic Fiberglass board provides superior sound absorption when compared to other materials. For our 1″ and 2″ thick panels, the performance of our fiberglass is better than same thickness of foam, Mineral wool, or Owens Corning 703.  Also, our core material is quite rigid, so a wooden frame is not required.

No. Acoustics America acoustic panels and ceiling clouds are manufactured using a frameless design.  We intentionally design our acoustic products without a wood frame because frameless delivers better performance.

Additional benefits of our frameless acoustic panels and clouds include:

• Lighter weight: Frameless acoustic panels are easier to ship, handle, and install than wood‑framed alternatives.
• Improved sound absorption: Our panels absorb sound on the edges too, giving more absorption area per panel. Wooden framed panels do not.
• Eco‑friendly: No trees are used in manufacturing, making our panels a more sustainable acoustic treatment.
• High‑density fiberglass core: Our denser fiberglass core offers the ultimate amount of sound absorption per inch.
• Additional absorption: Unlike wood-backed panels, when installed using stand‑off mounts, furring strips, or suspended methods, our frameless acoustic panels absorb sound from both the front and back.

We offer our panels, clouds and panel kits in 1 and 2 inch thicknesses.

• A 1 inch thickness is ideal for residential spaces with minimal people.
• A 2 inch thickness is suited to commercial spaces such as restaurants, offices, houses of worship and auditoriums. A 2 Inch thickness is also ideal for maximum absorption per square foot of space.

Yes. All acoustic panels include standard impaling clips free of charge. Adhesive is required (sold separately) and installation is explained in our installation instructions.

Drywall anchors and screws (or other hardware appropriate for your wall surface) are also needed to mount your standard impaling clips (available from any hardware store).  IMPORTANT: Standard and angled impaling clips are for wall mounting only and are not to be used for ceiling direct-mount applications or for any surface that is beyond perpendicular to the floor.

Our acoustic panel kits ship with angled impaling clips. Adhesive is not required for this wall mount option.

Optional Hardware: Rotofast Snap-on anchors are available as an alternative installation option at product selection. They do not require adhesive.

If you choose Rotofast Snap-on anchors at product selection, standard impaling clips will not be included with your order.

Orders that include Rotofast snap-on anchors will ship with the exact quantity required for installation. We recommend purchasing additional anchors in advance if there is any uncertainty or if you would like backup pieces.

Absolutely. We offer fabric samples for all of our acoustic fabric lines. Some fabric lines are free of charge, with a nominal shipping and handling fee, while others have a small per-sample cost plus nominal shipping and handling fee.

Click here to order fabric samples.

Our products are safe and effective and have been tested by an independent lab. All our panels and clouds carry a Class A fire rating which is the highest rating possible under the ASTM E84, a test used by code officials and regulatory agencies in the acceptance of interior finish materials.

Given our quick production times, we do not accept changes to an order once it has been placed.

You will receive an order confirmation email once you place your order. Once your order ships from our warehouse, you will receive another email with tracking information.

Our shipping guarantee only covers the cost of shipping for your product(s). You will receive a full refund for your shipping charges. The product cost is not included.