All cloud purchases include the necessary “cloud-side” Rotofast hardware for ceiling suspension. Our 1″ clouds come with Rotofast Anchors and our 2″ clouds come with 2” Rotofast Extended Anchors. The Rotofast hardware creates eye-hook attachment point(s) on the back of the cloud for suspending. However, suspension cable (or wire, heavy duty monofilament, etc.) is not included, because customer preferences, lengths, and environment vary greatly. Likewise, the upper (ceiling attached) eye-hooks also are not included – again, because ceiling types and customer preferences vary greatly.

Hanging wire is available on our website. See your local hardware store or online hardware shop for other suspension options.

Our panels and clouds have fabric on the front of the panel only. If you are looking for a panel with fabric on both sides for desktop or floor standing applications, you might consider gluing two panels together. We do not recommend hanging or suspending panels that you have glued together.

Here is a link to our Loctite Power Grab Adhesive.

• For 4 traps: mount them high in your room corners, where the wall meets the ceiling.
• For 8 traps: mount them floor to ceiling, in your corners.

If your issue still persists, additional traps can be added where the ceiling meets the wall horizontally opposite the bass source, until you achieve your desired results.

For our acoustic panels, we offer two mounting methods: Impaling clips are the industry standard for wall-mounting panels and are included with your order.
Standard impaling clips require Loctite Power Grab Adhesive and screws for installation. Adhesive and screws are sold separately.

We also offer an alternative Rotofast mounting option for an additional fee.

Rotofast offers numerous advantages over impaling clips, such as:

1. Rotofast is suitable for both wall and ceiling flush-mount applications. Impaling clips are suitable for wall mount applications only.
2. No glue is required for installation. Less mess and cleanup.
3. Easy panel removal. Rotofast Snap-On anchors can be pried away from the wall using a long thin prybar to get near the attachment point.
4. Very easy to use standoff blocks to further improve the product’s acoustic performance.

Our larger panels and clouds will ship via LTL freight service, as they cannot ship via UPS Ground due to size limitations. While LTL is a more expensive option, shipping our larger products this way also ensures that they are handled properly.

To avoid this LTL freight cost on smaller orders, we suggest selecting panels or clouds:

• No longer than 48″ in length
• No wider than 24″ in width

We currently accept two methods of payment on our website for all purchases.

• Credit Cards: We accept all major credit cards including Visa, Mastercard, American Express and Discover.
• Direct Bank Transfer: You can pay by ACH transfer or wire transfer directly to our bank account. As a bonus, you’ll receive a 2% discount when using ACH or direct wire transfer. After you place your order, we’ll email you the bank account and routing details.
  • ACH transfers typically clear within 2–3 business days.
  • Direct wire transfers usually clear on the same business day.

We do not accept purchase orders.

Yes, it is!  Our high density (6 PCF) Acoustic Fiberglass board provides superior sound absorption when compared to other materials. For our 1″ and 2″ thick panels, the performance of our fiberglass is better than same thickness of foam, Mineral wool, or Owens Corning 703.  Also, our core material is quite rigid, so a wooden frame is not required.

No, our panels are manufactured using a frameless design. We design our panels to be frameless for the following benefits:

1. Our frameless panels are lighter weight, which makes our panels easier to handle, ship and install.
2. Our frameless panels absorb sound on the edges too, giving more absorption area per panel. Wooden framed panels do not.
3. Our panels are eco-friendly. No trees are consumed in the production of our panels.
4. Our denser fiberglass core offers the ultimate amount of sound absorption per inch.
5. Our panels, when mounted with “stand-off”, furring strip, or suspended method, provide additional absorption from the back side of the panel. Wood backed panels do not.

We offer our panels, clouds and panel kits in 1 and 2 inch thicknesses.

• A 1 inch thickness is ideal for residential spaces with minimal people.
• A 2 inch thickness is suited to commercial spaces such as restaurants, offices, houses of worship and auditoriums. A 2 Inch thickness is also ideal for maximum absorption per square foot of space.

Yes. All acoustic panels include standard impaling clips free of charge. Adhesive is required (sold separately) and installation is explained in our installation instructions.

Drywall anchors and screws (or other hardware appropriate for your wall surface) are also needed to mount your standard impaling clips (available from any hardware store).  IMPORTANT: Standard and angled impaling clips are for wall mounting only and are not to be used for ceiling direct-mount applications or for any surface that is beyond perpendicular to the floor.

Our acoustic panel kits ship with angled impaling clips. Adhesive is not required for this wall mount option.

Optional Hardware: Rotofast Snap-on anchors are available as an alternative installation option at product selection. They do not require adhesive. If you choose Rotofast Snap-on anchors at product selection, standard impaling clips will not be included with your order.