Contact Acoustics America

For specific questions about your order, please leave us a message using the form below.
We typically reply within one business day.

Our business hours of operation are: Monday through Friday, 8am to 9pm ET.

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How can we help you today?

Issue*

Order/Invoice Number*

First name*

Last Name*

Email address*

Phone*

How were your products shipped?*

Did you take photos of the packaging before removing the product?

Upload: Product Packaging

Please upload photos of the product packaging.

Drop files here or

Accepted file types: jpg, jpeg, jfif, gif, png, pdf, Max. file size: 128 MB, Max. files: 8.

Upload: Product Damage*

Please upload photos that highlight the damage incurred to the product(s).

Drop files here or

Accepted file types: jpg, jpeg, jfif, gif, png, pdf, Max. file size: 128 MB, Max. files: 8.

Did you sign for the shipment and note "damaged" on the receipt?*

Upload: Signed Delivery Receipt

Please upload your delivery receipt.

Accepted file types: jpg, jpeg, jfif, gif, png, pdf, Max. file size: 128 MB.

If a claim is filed, are you able to keep and store the product until notified of claim settlement?*

Room Purpose

What is the purpose of your room? In other words, what is your desired reverberation time?
(Reverberation time is the time required for sound to “fade away” or decay in a particular space.)

Room Purpose*

Room Dimensions

Room Length*

Please enter a number from 0 to 500.

Room Width*

Please enter a number from 0 to 500.

Ceiling Height*

Please enter a number from 0 to 500.

Product Line Items(s)

Please list out the quantities and details of the product(s) you wish to order.

Line 1: Quantity

Line 1: Product

Line 1: Fabric Type

Line 2: Quantity

Line 2: Product

Line 2: Fabric Type

Line 3: Quantity

Line 3: Product

Line 3: Fabric Type

Line 4: Quantity

Line 4: Product

Line 4: Fabric Type

Additional Information

Please tell us a bit about your treatment goals - what problem are you trying to solve? Photos of your space would assist us in providing you a more accurate estimate - you can upload them below.

Additional Information

Please tell us more about your custom order, such as your desired mounting options or other considerations.

Tell us more information about the issue here. If requesting a Return Material Authorization (RMA), please list out the item(s) you wish to return.

Message*

File Upload

For general questions or custom order requests, please include any relevant images.

Drop files here or

Accepted file types: jpg, jpeg, jfif, gif, png, pdf, Max. file size: 128 MB, Max. files: 8.

Media Use Authorization*

I acknowledge that I am the authorized owner of these images and grant Acoustics America use of these photos for marketing purposes. Your personal information will be kept confidential.

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